The main focus of this standard is to ensure that organizations shall provide or make arrangements for accessible formats and communication supports upon request. This standard covers requirements for websites, emergency plans and education/training.
What are Accessible Formats?
Accessible formats are alternate ways of communicating printed or visual materials. This is to allow people who have difficulties with printed information such as people with visual impairments, people with learning disabilities, people with physical impairments which prevent them from picking up and holding printed materials. Example of accessible formats are:
- Braille: A system of raised dots in place of letters allow those with visual impairments to “feel word” on the page in place of using their eyes
- Large Print: This is font that is 18pt in size or larger with high contrast between the page and text to allow individuals with poor eyesight to read.
- Audio: This cover a large section. This is the audio used on buses to indicate stops; this can be audio guides used to explain exhibits at museums and galleries; or even the use of audio books.
What are Communication Supports?
Communication supports are processes for which people with verbal or auditory impairments to receive information and also processes for which non-verbal individuals to communicate with others who are able to speak. Examples of types of communication are the following:
- Sign Language : In Canada, ASL (American Sign Language) is the most prominent sign language. But there are many types of sign languages throughout the planet. In Ontario there are several agencies (such as Ontario Interpreter Services) that provide ASL interpreter for different events such as training, medical appointments and legal settings.
- Speech reading: Also formally known as lip reading. Typically people who have a hearing impairment speak to the other participant. When “listening” to the other side of the conversation they will observe facial movements, body language and context. It is important for the speaker to make sure they are in full view of the speech reader during the interaction.
- Captioning or text transcripts
- Assistive listening devices : such as hearing aid
- AAC (Augmented or Alternative Communication) : These include computers and other devices that have speech output.